EVP, Client Operations

Lisa Graves

Lisa has been integral to the growth and development of MMGY since she started working for the company back in 1990. With over three decades of experience inspiring people to travel and mentoring others to do the same, she imparts invaluable knowledge and wisdom as EVP of Client Operations. Lisa directs the strategic vision and manages the day-to-day operations for MMGY. Lisa has built lasting agency partnerships worldwide and contributed to award-winning campaigns for clients like Marriott Hotels & Resorts, Choice Hotels International, Windstar Cruises and Destination DC. Delighted by the changing challenges of each day, Lisa loves the opportunity to problem-solve with the smartest marketers in the industry.

Her expertise includes managing destination and hospitality brand strategies with multifaceted media campaigns for leisure consumer travelers and B2B planners in the meetings, groups, and travel professional and corporate travel professional spaces. With over 20 years of B2B experience, Lisa has supported pre-opening and group meeting sales for over 35 national convention center hotels. Her knowledge of the B2B space has contributed to strong marketing campaigns ranging from the brand to the field level for clients including Starwood Hotels & Resorts and Marriott Hotels & Resorts. Lisa has worked with destination clients and their stakeholders over the course of her career to build strong campaigns and co-op programs that deliver on marketing objectives and drive tourism.